Good supervisors contribute directly to a positive working environment and help employees perform well, while feeling competent. The challenge resides in achieving the proper balance between supervising people and accomplishing one's tasks. In most cases, people promoted to the role of supervisor are knowledgeable about the technical aspects associated with the work, but they are then called to manage people, each person as complex as the next. With these challenges in hand, knowing how to achieve a high productivity level is not always obvious.
Stephen Covey's bestseller The 7 Habits of Highly Effective People argues that the single most important behavior for maintaining successful work relationships is to "seek to understand" before "seeking to be understood". To establish credibility and influence outcomes, you need to distinguish yourself as an excellent and credible communicator in all areas: one-on-one, in small groups, in front of audiences, in meetings, and even in formal social situations. Fortunately, the ability to communicate well - to be convincing and persuasive, where and when it counts - can be acquired.
Stephen Covey's bestseller The 7 Habits of Highly Effective People argues that the single most important behavior for maintaining successful work relationships is to "seek to understand" before "seeking to be understood". To establish credibility and influence outcomes, you need to distinguish yourself as an excellent and credible communicator in all areas: one-on-one, in small groups, in front of audiences, in meetings, and even in formal social situations. Fortunately, the ability to communicate well - to be convincing and persuasive, where and when it counts - can be acquired.
Stephen Covey's bestseller The 7 Habits of Highly Effective People argues that the single most important behavior for maintaining successful work relationships is to "seek to understand" before "seeking to be understood". To establish credibility and influence outcomes, you need to distinguish yourself as an excellent and credible communicator in all areas: one-on-one, in small groups, in front of audiences, in meetings, and even in formal social situations. Fortunately, the ability to communicate well - to be convincing and persuasive, where and when it counts - can be acquired.
A department or agency’s ability to implement solutions to public policy problems is, in part, a function of its internal policy analysis and development capacity. Through a combination of theory, discussions and practical exercises, participants will review and practice key elements of the policy development cycle.
A department or agency’s ability to implement solutions to public policy problems is, in part, a function of its internal policy analysis and development capacity. Through a combination of theory, discussions and practical exercises, participants will review and practice key elements of the policy development cycle.
Globalization, 24/7 communications, new demographics, security concerns, unprecedented energy demands: these are the forces shaping today’s organizations. All conspire to challenge our ability to anticipate and respond to change. As the future becomes more difficult to predict, we need to put together applied strategic plans that are flexible enough to consider a variety of futures and to develop options for meeting each of them.
Advanced Strategic Thinking builds on the tools developed during the first level Strategic Thinking workshop. The flow of data and information through our workplaces has increased beyond expectations, and the pace of our decision-making must increase correspondingly. The complexity of interactions of people and priorities is ballooning at a rate that shows little sign of slowing. It is now more important than ever for strategic thinking to be a core skill of all professionals tasked with making decisions.
Creativity is the engine that drives many of our most prized organizational traits, including entrepreneurship, openness to change and the desire to improve. It’s a skill that can be learned. Innovation, for its part, is the successful adaptation to a new location or the blending of existing ideas into a new hybrid (although it can also lead to completely new ideas). This one-day productive workshop offers a practical approach to both creativity and innovation.
In today’s dynamic and highly complex global economy, it is critically important for policy leaders to be strategic thinkers, an increasingly valued competency for senior managers in business as well as in government. Whether the objective is to introduce a new product line or develop a new policy direction, decision-makers or managers supporting the decision-making process must be able to systematically identify the goals, emerging opportunities, and possible obstacles.