2017 Service Excellence Week
Thursday, 5 October 2017 - 2:00 pm to 3:00 pm
Une personne aide une autre à monter une montagne | A person helps another one climb a mountain
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Huguette Labelle Hall (TBT 112)
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Free of charge
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For managers and employees

The session will look at the learning and professional development tools that Human Resources offers uOttawa administrators and staff to build leadership and managerial skills.

About the lecturer

For more than 20 years, Sophie Ménard has been passionate about the field of adult learning. In 2001, she became a professor at Saint Paul University, where she also developed a program in group intervention and leadership and put together a team of professors for this new program. In 2005, she undertook her doctoral degree in education. Today Sophie Ménard is director of the University of Ottawa’s Leadership, Learning and Organizational Development sector.

About the 2017 Service Excellence Week

The annual uOttawa Service Excellence Week runs from October 2 to 6. Activities include conferences, the return of the pop-up café, a contest and student awards.

To celebrate everyone’s achievements in improving the student experience, the University encourages faculties and services to take part in the week’s activities (see the Week overview below) or to organize your own. Activities should reward and thank employees for their major contributions all year long, encourage teamwork, raise awareness about the importance of service excellence and remind employees about the University’s commitment to it. 

More Service Excellence Week details.